In Outlook, when you perform a search, the search results don't match the criteria that you set. In Outlook, you can't find information that you added, such as a calendar event or a contact. Outlook contact entries don't display correctly. Outlook items don't open, or the item that opens is not the item that you chose.īlank lines appear in the Outlook message list or in Outlook contacts. Outlook doesn't open, stops responding, or quits unexpectedly. If you have any of the following problems, the database might be damaged and you might have to rebuild it by using the Microsoft Database Utility: If you installed a version of Office that includes Outlook, the database also stores all Outlook data, including messages, events, tasks, preferences, and contacts. In all versions of Office - and stand-alone versions of Word, Excel, and PowerPoint - the database stores contacts and Scrapbook clips. You can use the Microsoft Database Utility to rebuild the Office database, create a new identity, or set the default identity.
#Microsoft office 2011 for mac 3 users how to#
For instructions about how to create an alias, see Mac OS Help.Īn installation of Office includes the Microsoft Database Utility, which is located in the /Applications/Microsoft Office 2011/Office folder. Depending on where you bought Office 2011, you can retrieve the product key from Microsoft using the instructions on their website. It should have an older date from when you installed it and activated it. Go to the HD you had a working copy on, and copy that same file from the same location to the new HD. Otherwise, Office will be unable to find your user data. Make sure all Office programs are closed. However, if you do this, you must put an alias to the folder in the folder's original location. You can move the folder for an identity, or the whole Microsoft User Data folder, to a different location, such as another hard disk attached to your computer or to a network.
The Microsoft User Data folder contains an Office 2011 Identities folder that stores the Office database for each identity in its own folder. The first time that you use Office, a folder named Microsoft User Data is created in the Documents folder provided by the Mac OS.
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